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Is Juniper back on top with its approach to solving complexity and supporting...

At Juniper Network’s NXTWORK conference (held in London in late November), CEO Rami Rahim went all in for simplicity. As he put it the objective should be ‘to make networking better’ (rather than...

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Blockchain Frontline: 2018 recap and what to watch for in 2019

Blockchain has not quite emerged from its pupa. Yet that is steadily coming closer, and might occur in 2019 (though it will likely be 2020 before one can be certain). In that spirit, this blog looks...

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CIC Healthcare: Two key talking points to watch out for in 2019

“Are we seeking to transform or are we just coping?” A poignantly asked question by Christopher J. Ross, CIO Mayo Clinic, in one of the opening keynotes of the 2019 HIMSS conference in Orlando, back in...

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MWC19 Insights Part I: An industry in motion, but where to?

I’ve been in the telco industry in various guises for the last 22 years and attended mobile world congress since 2011 and usually I have left vaguely disappointed – this year I left hopeful for the...

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MWC19 Insights PART II: Tech Review

In Part I of my MWC19 review, I covered the changes to industrial structure, but no review of MWC is complete without one or two tech highlights from the telco side – one of my main professional loves:...

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2020 vision: What MWC19 tells us about the year ahead

If hindsight is 20/20 vision, can the melee of announcements and exhibitor displays at this year’s Mobile World Congress provide us with the foresight for the year ahead and what to expect at MWC20? As...

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CIC Focus: Is Microsoft’s reality for AI really that different?

With the cacophony of announcements around Artificial Intelligence (AI) from many of the leading software vendors, you’d be forgiven for believing that each presents a unique direction to be...

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How digitising customer care can prepare telecom operators for a shifting market

It’s a scenario many people know all too well – trying to find a sensible way through your operator’s online customer care services and eventually giving up and contacting the call centre.  At the call...

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CIC Healthcare: Better online than waiting in line

University Hospitals Birmingham Trust wants to curb A&E visits and outpatient appointments When all other medical care options have been exhausted, a person can still turn to the Accident and...

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MongoDB: Looking to build on a decade of success

Databases are the beating heart of almost every software application. Today, relational databases are prevalent and most enterprises run Oracle, Microsoft SQL Server, or the like. More recently,...

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